Shipping policy
Processing Time:
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location and selected shipping method.
| Zones | Delivery Time | Price |
| USA, Canada | 6-8 buisness days | Orders up to 0.5 kg $75 |
| 8-15 buisness days | Orders up to 0.1 kg $8 | |
| Orders up to 0.5 kg $12 | ||
| UK | 6-8 buisness days | Orders up to 0.5 kg $78 |
| 8-15 buisness days | Orders up to 0.1 kg $8 | |
| Orders up to 0.5 kg $10 | ||
| EU | 6-8 buisness days | Orders up to 0.5 kg $85 |
| 8-15 buisness days | Orders up to 0.1 kg $10 | |
| Orders up to 0.5 kg $15 | ||
| AU, NZ | 6-8 buisness days | Orders up to 0.5 kg $92 |
| 20-25 buisness days | Orders up to 0.1 kg $12 | |
| Orders up to 0.5 kg $25 | ||
| Asia | 6-8 buisness days | Orders up to 0.5 kg $103 |
| 20-25 buisness days | Orders up to 0.1 kg $9 | |
| Orders up to 0.5 kg $20 |
Shipping Destinations:
We currently ship to USA, Canada, UK, European Union, Australia, New Zealand, Asia. If your country is not listed, please contact us for assistance.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment.
Customs, Duties & Taxes:
We provide a DDP (Delivered Duty Paid) service, meaning that all applicable taxes, customs duties, and import fees are included in the final price at checkout. You will not have to pay any additional charges upon delivery, ensuring a hassle-free shopping experience.
Lost or Stolen Packages:
If your package is lost in transit or does not arrive within the expected timeframe, please contact us as soon as possible. We will work with the shipping carrier to locate your order. If the package is confirmed lost, we will resend your order at no additional cost to you.
Delayed Shipments:
We strive to meet the estimated delivery times; however, external factors such as weather conditions, customs delays, or carrier issues may cause delays. We appreciate your patience in such cases.
If you have any questions regarding your shipment, feel free to contact us at tradewaveonline@gmail.com